About Us
Joffrey’s Coffee & Tea Company is a specialty coffee roaster and manufacturer committed to quality, consistency, and food safety. Our Quality team plays a critical role in ensuring that every product meets established standards from roasting through packaging and distribution.

The Quality Control Technician supports product quality and compliance by performing testing, monitoring production processes, and maintaining accurate documentation in accordance with Good Manufacturing Practices (GMP) and internal standards. This role is essential to maintaining product integrity and supporting continuous improvement across production operations.

Mission
The Quality Control Technician is responsible for monitoring product quality, performing testing and inspections, maintaining documentation, and supporting compliance with GMP and food safety standards. This role works closely with Production and Operations teams to ensure all products meet established specifications and regulatory requirements.

• Perform product testing and analysis in accordance with GMP regulations, SOPs, and quality standards
• Review and evaluate data for compliance with product specifications and report abnormalities or deviations
• Accurately document test results, inspections, and production data using approved forms and systems
• Maintain laboratory logs, equipment records, and quality documentation
• Support production by monitoring product quality throughout processing stages
• Assist in identifying quality issues and supporting corrective actions
• Participate in internal and external audits related to GMP and food safety compliance
• Assist with development, revision, and maintenance of SOPs and quality documentation
• Maintain appropriate inventory levels of testing supplies and materials
• Follow all safety procedures and regulatory requirements
• Collaborate with Production and Operations teams to support consistent product quality
• Perform other related duties as assigned

• Production and manufacturing environment with exposure to noise, coffee dust, and temperature variations
• Combination of standing, walking, and light laboratory or inspection work throughout the shift
• Frequent use of computers, testing equipment, and documentation systems
• Repetitive hand and finger movements related to data entry and testing procedures
• Ability to lift, carry, and move materials up to 50 pounds, with or without reasonable accommodation
• Ability to visually inspect products and materials for quality and compliance
• Fast-paced environment requiring attention to detail and adherence to timelines

• 2–4 years of experience in quality control, food manufacturing, or a related field preferred
• Working knowledge of GMP, food safety standards, and manufacturing processes
• Basic understanding of data collection, analysis, and reporting
• Strong attention to detail and commitment to accuracy
• Ability to read and interpret SOPs, specifications, and documentation
• Basic computer skills and familiarity with data entry systems
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Eligible to work in the United States

• You take pride in maintaining high quality and accuracy standards in your work
• You are detail-oriented and notice inconsistencies others might miss
• You are comfortable following structured processes and documentation requirements
• You communicate clearly and escalate issues when something doesn’t look right
• You are dependable and understand the importance of food safety and compliance
• You work well independently while also collaborating with production teams
• You are adaptable and able to adjust to changing priorities in a production environment

Equal Opportunity Employer
Joffrey’s Coffee & Tea Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We offer competitive compensation and benefits, opportunities for growth and advancement, and a supportive work environment where team members are encouraged to share in our commitment to quality, community, and social responsibility.